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Who Washes, me or Muddy Paw Wash?
Either option is available to you. If you want to wash your own dog (self serve), we’ll guide you through the easy steps of using our wash system. If you feel like sitting back and relaxing with a cappuccino from the espresso bar, we can wash and dry your dog for you (full serve). Either way, the mess is left for us to take care of once your dog’s bath is done!
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| 2. |
Do I have to make an appointment to get my
dog washed?
You don’t need an appointment for a wash. If you know that you’ll be arriving at a particular time, you may call half-an-hour ahead of time and alert us that you’ll be arriving at that time. That will put you first in line for a wash. Note that our slower days are Tuesday and Wednesday and that weekends are often very busy.
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| 3. |
What does a full-service wash include?
With a full-service wash, your dog is cleaned by a member of our wash team. The service includes a wash, drying, comb-out and or brush, ear cleaning and eye wiping. If your dog’s coat is heavily matted, we recommend that you brush or comb through matted areas as best as you can prior to arriving for your wash. This will help prevent the matts from tightening even further.
You may also opt for the quick wash which includes a full-service wash and drying with a towel. This is a frequent request for many short-haired dogs.
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Do you groom (cut) hair at Muddy Paw Wash?
We do strictly washing and drying at Muddy Paw Wash. However you’re welcome to groom your own dog using our facilities. If you’re looking for a groomer, we can also recommend some local providers.
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Do I have to bring my own shampoos and towels?
The price of your wash includes use of all of our shampoos conditioners, coat and matting sprays, and scented after-bath sprays (try the popular Cool Cucumber or Flowering Bamboo). We will supply you with all the towels you need for washing and drying.
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| 6. |
How long does it take for my dog to be washed
and dried?
It depends on the length and type of coat of your dog. It also depends on the size of your dog. For reference, a 70-pound Labrador Retriever will typically take about 40 minutes to complete (wash and dry).
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| 7. |
How does my dog get dried?
Each washing station is equipped with lots of towels and its own hand dryer. For dogs who don’t prefer the hand dryer, we have drying crates.
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| 8. |
My dog needs his own medicated shampoo and conditioner. Can I use that during his dog wash?
Absolutely. It’s important to adhere to the hygiene methods recommended for your dog’s best health and well-being.
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| 9. |
Do you clip nails at Muddy Paw Wash?
For $8.00, we can clip your dog’s nails.
We also offer a nail package which includes a clipping, dremmeling, and hair trimming between paw pads.
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| 10. |
May I leave my dog at the wash for the duration of
her wash and dry?
If you’re coming to Muddy Paw Wash for the first time, we recommend that you stay at the store for your dog’s first wash. For future visits, we’ll provide you with an estimated return time based on your requested service and we’ll simply take down a cell phone number in case we’d like to contact you.
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| 11. |
What is the Frequent Wash Club?
The Frequent Wash Club is a free reward service for being a frequent customer at Muddy Paw Wash. After every 3 washes, you’ll receive a complimentary drink from the coffee bar. After 6 washes, your 7th wash is free. Then you start all over again with your next set of 6 washes. It’s easy to sign up—we just take your name and phone number and that’s how you’re tracked in the system. You won’t even need to carry around a card.
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